Shipping policy

SHIPPING POLICY

OVERVIEW

At Eeshani, we take great care in delivering your exclusive sarees with the highest standards of quality and efficiency. Our shipping policy ensures that your order reaches you safely and on time. Please read the details below for a clear understanding of our shipping process.

ORDER PROCESSING

  • Once an order is confirmed, our team will connect with you to finalize the payment process and delivery details.

  • Orders are processed only after full payment confirmation.

  • As each saree is one-of-a-kind, availability is subject to stock at the time of order confirmation.

  • Order processing time may vary based on the intricacy of the saree and other factors.

SHIPPING TIMELINE

  • Domestic Orders (Within India): Estimated delivery within 7-14 business days from the date of dispatch.

  • International Orders: Estimated delivery within 14-21 business days from the date of dispatch.

  • Delivery times may vary due to factors beyond our control, such as customs clearance and logistics delays.

SHIPPING CHARGES

  • Domestic Shipping: Complimentary shipping is available for orders within India.

  • International Shipping: Charges will be calculated at checkout based on destination and weight. Any applicable customs duties or import taxes will be borne by the customer.

ORDER TRACKING

  • Once your order is shipped, a tracking number will be shared via email or WhatsApp for real-time updates on your shipment status.

  • If you have any concerns regarding tracking, feel free to contact our customer support.

DELIVERY PARTNERS

  • We work with trusted courier partners to ensure timely and secure delivery.

  • Signature may be required upon delivery for security purposes.

  • In case of non-availability, our delivery partner will make up to two additional attempts before returning the package.

DAMAGED OR LOST SHIPMENTS

  • If your order arrives damaged or is lost in transit, please reach out to us immediately at info@eeshani.in with your order details and photographs (if applicable).

  • Claims for damaged or lost shipments must be made within 48 hours of delivery.

CANCELLATIONS & CHANGES

  • Once an order is confirmed and processed, it cannot be canceled or modified.

  • For any urgent requests, please contact our team as soon as possible, and we will do our best to assist.

CUSTOM DUTIES & TAXES

  • For international orders, customs duties and import taxes vary by country and are the responsibility of the customer.

  • We recommend checking with your local customs office for applicable duties before placing an order.

CONTACT US

For any shipping-related queries, feel free to contact us:
📧 Email: info@eeshani.in
📍 Address: House of Hiranandani, Akshaya Gardens, Akshayanagar, Bengaluru, Karnataka 560068
📞 Phone: +91 9743737337